Shipping & Processing
At SmokersHeap.com, we prioritize fast and reliable shipping to ensure your products arrive promptly. Here’s everything you need to know about our shipping and processing policies:
Order Processing
- Same-Day Dispatch: Orders placed by 4 PM (local time) on business days will be dispatched the same day.
- Next Business Day Dispatch: Orders placed after 4 PM will be processed and shipped on the next business day.
- Saturday Orders: Orders placed by 11 AM on Saturdays will be dispatched the same day. Orders placed after 11 AM on Saturdays will be shipped on the following business day.
Shipping Days
- No Shipping on Sundays: Please note that we do not ship on Sundays.
- Delivery Timeframe: Once dispatched, your order will typically arrive within 4 to 6 business days, depending on your location.
Delivery Areas
We ship to all areas in the USA where our products are legal. If your order requires additional verification (such as address confirmation), we will contact you via the email and phone number provided during checkout.
Customer Communication
We value clear communication and will keep you updated on the status of your order. Should there be any issues or questions, our support team is here to assist you.
For further inquiries, please contact us at support@smokersheap.com. Thank you for choosing SmokersHeap.com for your vaping needs!